Privacy Policy

Effective Date: November 28, 2024

BABAYAGA Inc., the owner of Lovon, (“Company”, “we”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, process, and use your personal data when you use the Lovon app and related services (“Services”). By using the Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Data You Provide: Account details such as email address, username, and profile information; in-app purchase information including payment identifiers, subscription details, and purchase history.

1.2 Automatically Collected Data: Device information such as IP address, operating system, device type, and unique identifiers; usage data including app interactions, session duration, and error logs.

1.3 Third-Party Data: Information from integrated services like payment processors (Stripe, Paddle), analytics providers, and advertising networks.

2. How We Use Your Data

To provide, maintain, and improve the Services; process payments and manage subscriptions; enhance app functionality and optimize user experience; communicate updates, respond to inquiries, and provide support; comply with legal obligations and resolve disputes.

3. Payment Processing

Payments are securely handled by Stripe (Stripe Privacy Policy) and Paddle (Paddle Privacy Policy). We do not store sensitive payment information like credit card details.

4. Data Sharing

We share your data only as necessary with service providers for analytics, advertising, and app functionality; payment processors to manage transactions and subscriptions; and for legal compliance as required by law or to protect our rights.

5. Data Retention

Personal data is retained while your account is active and deleted 24 months after account inactivity unless otherwise required by law. Anonymized data may be retained for analysis and service improvement.

6. Your Rights

Depending on your jurisdiction, you may have the right to access your personal data, correct inaccuracies, request deletion, object to specific processing activities, and request data portability. Contact us at admin@lovon.app to exercise these rights.

7. Security

We use industry-standard measures to protect your personal data. However, no system is entirely secure, and we cannot guarantee absolute data security.

8. Children’s Privacy

The Services are not intended for individuals under 13. If we become aware of data collected from a child under 13, it will be promptly deleted.

9. International Data Transfers

Your data may be transferred and processed outside your country of residence, including in the United States. We ensure adequate safeguards are in place for such transfers.

10. Updates to Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through the app or via email. Continued use of the Services constitutes acceptance of the updated Privacy Policy.

11. Contact Information

BABAYAGA Inc.

221 W 9th St Unit 363

Wilmington, DE 19801

United States

Email: admin@lovon.app