How to delete your Lovon account and data

Delete your account in the Lovon app

1. Open the Lovon app on your phone. Not signed in? See how to log in to Lovon.
2. Go to Settings.
3. Tap Delete account.
4. Follow the steps on screen to confirm.

Deleting your account is permanent.

Cancel your subscription first

Deleting your account and cancelling your subscription are separate steps. Deleting your account, or deleting the app from your phone, does not cancel an App Store or Google Play subscription. To stop future charges, cancel first in the app under Settings > Manage subscription or in your phone’s subscription settings.

Step by step for every device: how to cancel your Lovon subscription.

Can’t open the app? Ask us to delete your account

You don’t need to reinstall the app. Email support@lovon.app from the email address you used to subscribe and ask us to delete your account. If you still pay for a subscription, tell us where you bought it (App Store, Google Play or our website).

What happens to your data

• When you delete your account, your data is deleted within 30 days.
• Deleting the Lovon app from your phone only removes the app. It does not delete your account.
• The Privacy Policy explains your other data rights, such as asking for a copy of your data.

What “your data” means

By your data we mean the general information in your Lovon account, such as your name, the date you registered and other account details.

Frequently asked questions