Lovon Help Center
Answers to account and billing questions: cancelling or managing your subscription, logging in, deleting your account, refunds and privacy.
Popular questions
How do I cancel my Lovon subscription?
In the Lovon app, go to Settings > Manage subscription. Step by step for every device: cancel your Lovon subscription.
How do I log in to Lovon?
Download the app, tap Sign In and use the details you got after subscribing. More: Lovon login help.
How do I get a refund?
It depends on where you paid — see the Refund & Cancellation Policy.
How do I delete my Lovon account?
In the Lovon app, go to Settings > Delete account. Cancel your subscription first. More: delete your Lovon account.
How do I contact Lovon?
Email support@lovon.app from the email address you used to subscribe. We answer by email.
Is Lovon therapy?
No. Lovon is an AI mental health support app, not a licensed therapist, and it is not for emergencies. In a crisis in the US, call or text 988.
Is it Lovon or Love On?
It’s Lovon — one word. If you searched for “Love On” or “Loveon” looking for the AI support app, you’re in the right place. More: Lovon or Loveon?
Get the Lovon app
Everything about your account lives in the Lovon app: sign in, manage your subscription and talk to your AI relationship coach.
Download Lovon AppStill need help?
Email support@lovon.app from the email address you used to subscribe, and tell us where you bought Lovon (App Store, Google Play or our website). We answer by email.