Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
What is the difference between online therapy and an app like Lovon?
Online therapy means sessions with a licensed clinician who can assess and treat you. Lovon is an AI voice companion for mental health support with no licensed clinicians behind it. It cannot diagnose, treat or prescribe, and it is not a substitute for care from a licensed professional.
How much does online therapy cost without insurance in Tennessee?
Sessions with a licensed therapist commonly run $100-200 an hour without coverage. Ask about sliding scale rates and superbills, and check federally qualified health centers and community mental health agencies, which see people regardless of ability to pay.
Does insurance cover online therapy in Tennessee?
Many plans cover telehealth sessions, though coverage varies by plan type. TennCare coverage is limited, and many working adults fall into a gap with no behavioral health benefits. Lovon is not a healthcare provider and is not covered by any plan.
Can I do EMDR online in Tennessee?
EMDR requires specialized training, and many licensed therapists deliver it by video with some adaptation. Ask the clinician how they handle it remotely. An app cannot deliver EMDR, and Lovon does not attempt to.
How do I check that a therapist is licensed in Tennessee?
Use the Tennessee Department of Health license verification tool, which covers psychologists, licensed professional counselors, clinical social workers, and marriage and family therapists. The license generally has to match the state you are physically in during a session.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
David
1 month ago
What surprised me was how consistent the progress felt. Each session built on the last one and I could clearly feel my emotional stability improving.
Julia
1 month ago
I finally learned how to speak about my feelings without blaming or shutting down. Conversations feel much safer now.
Clara
1 month ago
Lovon helped me process emotions I had been avoiding for a long time. It felt structured and safe.
Emily
1 month ago
I learned to slow down and listen instead of immediately defending myself. This completely changed the tone of our discussions.
Christopher
1 month ago
I didn't expect this level of depth from an AI therapist. Lovon helped me slow down my anxiety and think clearly during conflicts instead of reacting on impulse.
David
1 month ago
What surprised me was how consistent the progress felt. Each session built on the last one and I could clearly feel my emotional stability improving.
Julia
1 month ago
I finally learned how to speak about my feelings without blaming or shutting down. Conversations feel much safer now.
Clara
1 month ago
Lovon helped me process emotions I had been avoiding for a long time. It felt structured and safe.
Emily
1 month ago
I learned to slow down and listen instead of immediately defending myself. This completely changed the tone of our discussions.
Christopher
1 month ago
I didn't expect this level of depth from an AI therapist. Lovon helped me slow down my anxiety and think clearly during conflicts instead of reacting on impulse.





