Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
Can I use online therapy anywhere in Michigan?
Yes, provided the therapist holds a Michigan license and you have a reliable connection. That covers rural areas, the Upper Peninsula, and every major city including Detroit, Grand Rapids, Ann Arbor, Lansing, and Flint.
What is the difference between online therapy and an app like Lovon?
Online therapy means video sessions with a licensed clinician who can assess and treat you. Lovon is an AI voice companion for mental health support with no licensed clinicians behind it. It cannot diagnose, treat or prescribe, and it is not a substitute for licensed care.
How do I check that a therapist is licensed in Michigan?
Use the Michigan Department of Licensing and Regulatory Affairs verification tool, which covers psychologists, licensed professional counselors, social workers, and marriage and family therapists. The license generally has to match the state you are physically in during a session.
Do you accept Medicaid or insurance?
Lovon is not a healthcare provider, does not bill insurance, and is not covered by Medicaid or any other plan. Licensed telehealth therapists in Michigan often do take insurance, including Healthy Michigan Plan coverage, so ask the plan for its network.
Can Lovon replace my licensed therapist?
No. Lovon cannot replace licensed therapy, provide a diagnosis, or prescribe medication. It is an AI support app that some people use alongside professional care or while they are waiting for it.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Sarah
1 day ago
I finally understood my emotional triggers. That alone reduced tension in my relationship significantly.
Michael
1 month ago
Lovon helped me unpack years of frustration I never managed to talk through before. The guidance felt structured and practical, not just supportive words.
Christopher
1 month ago
I didn't expect this level of depth from an AI therapist. Lovon helped me slow down my anxiety and think clearly during conflicts instead of reacting on impulse.
David
1 month ago
What surprised me was how consistent the progress felt. Each session built on the last one and I could clearly feel my emotional stability improving.
Emma
2 months ago
I feel more emotionally aware and less reactive. Lovon helped me slow things down internally.
Sarah
1 day ago
I finally understood my emotional triggers. That alone reduced tension in my relationship significantly.
Michael
1 month ago
Lovon helped me unpack years of frustration I never managed to talk through before. The guidance felt structured and practical, not just supportive words.
Christopher
1 month ago
I didn't expect this level of depth from an AI therapist. Lovon helped me slow down my anxiety and think clearly during conflicts instead of reacting on impulse.
David
1 month ago
What surprised me was how consistent the progress felt. Each session built on the last one and I could clearly feel my emotional stability improving.
Emma
2 months ago
I feel more emotionally aware and less reactive. Lovon helped me slow things down internally.





