Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
What is the difference between online therapy and an app like Lovon?
Online therapy means sessions with a licensed clinician who can assess and treat you. Lovon is an AI voice companion for mental health support with no licensed clinicians behind it. It cannot diagnose, treat or prescribe, and it is not a substitute for care from a licensed professional.
Does South Carolina Medicaid cover online therapy services?
Healthy Connections Medicaid covers behavioral telehealth delivered by licensed practitioners. Ask your plan for its current network. Lovon is not a healthcare provider, does not bill insurance, and is not covered by any plan.
Can I use online therapy if I live in rural South Carolina?
Yes, provided the therapist holds a South Carolina license and you have a reliable connection. Telehealth is especially useful in rural counties where there may be no practice within reach.
Is a support app private?
Lovon is not a healthcare provider, so the clinical confidentiality rules that bind licensed therapists do not apply to it. How your data is handled is set out in the privacy policy, which is worth reading before you start.
How much does online therapy cost in South Carolina?
Sessions commonly run $100-200, and a lot of care here ends up out of network. Ask about sliding scale rates and superbills for reimbursement, and check community mental health centers, which see people regardless of ability to pay.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
James
1 month ago
I started using Lovon during a serious relationship crisis. The therapist helped me understand my emotions and communicate without escalating. It played a real role in saving my relationship.
Joshua
2 months ago
The sessions helped me slow down emotionally. I stopped jumping to conclusions and started listening more.
Justin
3 weeks ago
The sessions helped me stop repeating the same mistakes in communication. I feel more intentional now.
Laura
2 months ago
I stopped seeing every disagreement as a threat. That shift changed everything.
Thomas
2 months ago
I became more aware of my emotional needs and how to communicate them clearly. That reduced a lot of tension.
James
1 month ago
I started using Lovon during a serious relationship crisis. The therapist helped me understand my emotions and communicate without escalating. It played a real role in saving my relationship.
Joshua
2 months ago
The sessions helped me slow down emotionally. I stopped jumping to conclusions and started listening more.
Justin
3 weeks ago
The sessions helped me stop repeating the same mistakes in communication. I feel more intentional now.
Laura
2 months ago
I stopped seeing every disagreement as a threat. That shift changed everything.
Thomas
2 months ago
I became more aware of my emotional needs and how to communicate them clearly. That reduced a lot of tension.





