Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
Is online therapy as effective as in-person therapy?
Yes, research consistently demonstrates that telehealth therapy is just as effective as traditional in-person therapy for treating anxiety, depression, PTSD, and many other mental health conditions. Online therapy sessions provide the same therapeutic benefits while offering added convenience and flexibility for Utah residents.
Are telehealth appointments private and secure?
Legitimate online therapy platforms use encrypted, HIPAA-compliant technology to protect your privacy. Lovon employs bank-level encryption for all conversations. You should always verify that any telehealth service you choose meets proper security standards for mental health care.
Can online therapy work for children and adolescents?
Online counseling can be effective for teens and children, particularly those who feel more comfortable communicating through technology. However, parental involvement and appropriate supervision are important considerations. Some therapeutic approaches may work better in virtual settings than others for younger clients.
Do you accept Utah Medicaid for online therapy services?
Many telehealth providers accept Utah Medicaid, which expanded coverage in 2020. However, Lovon is an AI emotional support platform rather than licensed therapy, so it operates on a direct-pay model at $49.99 per month with a 3-day free trial.
How does online counseling work if I don't have a private space?
Effective telehealth therapy requires a private, quiet space where you can speak openly without interruption. Consider using headphones, finding a private room, or scheduling sessions when others aren't home. Some people use their car as a private space for therapy sessions.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Joseph
2 months ago
The sessions gave me tools I could actually use in real conversations. It felt practical, not abstract.
Lisa
2 months ago
The sessions helped me break repetitive arguments with my partner. I finally understood what I was contributing to the conflict.
Samantha
2 months ago
Lovon helped me see my partner's point of view without ignoring my own needs. That balance was something I struggled with for years.
Rebecca
2 weeks ago
Lovon helped me regain emotional control during tense moments. That alone reduced many arguments.
Emma
2 days ago
Lovon helped me rebuild confidence after months of emotional exhaustion. I feel more present and grounded.
Joseph
2 months ago
The sessions gave me tools I could actually use in real conversations. It felt practical, not abstract.
Lisa
2 months ago
The sessions helped me break repetitive arguments with my partner. I finally understood what I was contributing to the conflict.
Samantha
2 months ago
Lovon helped me see my partner's point of view without ignoring my own needs. That balance was something I struggled with for years.
Rebecca
2 weeks ago
Lovon helped me regain emotional control during tense moments. That alone reduced many arguments.
Emma
2 days ago
Lovon helped me rebuild confidence after months of emotional exhaustion. I feel more present and grounded.





