Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
Is online therapy as effective as in-person therapy?
Yes, research consistently demonstrates that telehealth therapy is just as effective as traditional in-person therapy for treating anxiety, depression, PTSD, and many other mental health conditions. Online therapy sessions provide the same therapeutic benefits while offering added convenience and flexibility for Utah residents.
Are telehealth appointments private and secure?
Legitimate online therapy platforms use encrypted, HIPAA-compliant technology to protect your privacy. Lovon employs bank-level encryption for all conversations. You should always verify that any telehealth service you choose meets proper security standards for mental health care.
Can online therapy work for children and adolescents?
Online counseling can be effective for teens and children, particularly those who feel more comfortable communicating through technology. However, parental involvement and appropriate supervision are important considerations. Some therapeutic approaches may work better in virtual settings than others for younger clients.
Do you accept Utah Medicaid for online therapy services?
Many telehealth providers accept Utah Medicaid, which expanded coverage in 2020. However, Lovon is an AI emotional support platform rather than licensed therapy, so it operates on a direct-pay model at $49.99 per month with a 3-day free trial.
How does online counseling work if I don't have a private space?
Effective telehealth therapy requires a private, quiet space where you can speak openly without interruption. Consider using headphones, finding a private room, or scheduling sessions when others aren't home. Some people use their car as a private space for therapy sessions.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Rachel
2 weeks ago
I stopped feeling constantly misunderstood. Lovon helped me articulate what I feel in a way my partner could hear.
Olivia
2 weeks ago
Lovon helped me calm my thoughts and approach difficult conversations more thoughtfully. Even a few sessions made a noticeable difference.
Nicole
1 week ago
Lovon helped me notice patterns in my behavior I was completely blind to before. Once I saw them, it became much easier to change how I react.
Rachel
2 months ago
Lovon helped me reflect instead of reacting emotionally. That changed the tone of our conversations.
Brian
2 months ago
I came to Lovon completely overwhelmed and emotionally exhausted. Session by session, I learned to recognize my patterns and stop repeating the same conflicts. This genuinely changed how I show up in my relationship.
Rachel
2 weeks ago
I stopped feeling constantly misunderstood. Lovon helped me articulate what I feel in a way my partner could hear.
Olivia
2 weeks ago
Lovon helped me calm my thoughts and approach difficult conversations more thoughtfully. Even a few sessions made a noticeable difference.
Nicole
1 week ago
Lovon helped me notice patterns in my behavior I was completely blind to before. Once I saw them, it became much easier to change how I react.
Rachel
2 months ago
Lovon helped me reflect instead of reacting emotionally. That changed the tone of our conversations.
Brian
2 months ago
I came to Lovon completely overwhelmed and emotionally exhausted. Session by session, I learned to recognize my patterns and stop repeating the same conflicts. This genuinely changed how I show up in my relationship.





