Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
Is online therapy as effective as in-person therapy?
Yes, research consistently demonstrates that telehealth therapy is just as effective as traditional in-person therapy for treating anxiety, depression, PTSD, and many other mental health conditions. Online therapy sessions provide the same therapeutic benefits while offering added convenience and flexibility for Utah residents.
Are telehealth appointments private and secure?
Legitimate online therapy platforms use encrypted, HIPAA-compliant technology to protect your privacy. Lovon employs bank-level encryption for all conversations. You should always verify that any telehealth service you choose meets proper security standards for mental health care.
Can online therapy work for children and adolescents?
Online counseling can be effective for teens and children, particularly those who feel more comfortable communicating through technology. However, parental involvement and appropriate supervision are important considerations. Some therapeutic approaches may work better in virtual settings than others for younger clients.
Do you accept Utah Medicaid for online therapy services?
Many telehealth providers accept Utah Medicaid, which expanded coverage in 2020. However, Lovon is an AI emotional support platform rather than licensed therapy, so it operates on a direct-pay model at $49.99 per month with a 3-day free trial.
How does online counseling work if I don't have a private space?
Effective telehealth therapy requires a private, quiet space where you can speak openly without interruption. Consider using headphones, finding a private room, or scheduling sessions when others aren't home. Some people use their car as a private space for therapy sessions.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Lily
1 month ago
I learned how to talk about difficult topics without shutting down. That was a big breakthrough for me.
Grace
1 month ago
Lovon helped me rebuild emotional clarity during a very confusing time.
Andrew
2 months ago
I learned how to talk about difficult things without shutting down. Conversations feel more constructive now.
Rebecca
2 weeks ago
Lovon helped me regain emotional control during tense moments. That alone reduced many arguments.
Kevin
2 months ago
I stopped escalating conflicts automatically. I now pause and think before responding.
Lily
1 month ago
I learned how to talk about difficult topics without shutting down. That was a big breakthrough for me.
Grace
1 month ago
Lovon helped me rebuild emotional clarity during a very confusing time.
Andrew
2 months ago
I learned how to talk about difficult things without shutting down. Conversations feel more constructive now.
Rebecca
2 weeks ago
Lovon helped me regain emotional control during tense moments. That alone reduced many arguments.
Kevin
2 months ago
I stopped escalating conflicts automatically. I now pause and think before responding.





