Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
What is the difference between online therapy and an app like Lovon?
Online therapy means sessions with a licensed clinician who can assess and treat you. Lovon is an AI voice companion for mental health support with no licensed clinicians behind it. It cannot diagnose, treat or prescribe, and it is not a substitute for care from a licensed professional.
How much does online therapy cost in Texas?
Telehealth sessions with a licensed therapist commonly run less than the $100-200 charged for in-person work. Ask about sliding scale rates and superbills, and check federally qualified health centers, local mental health authorities, and university training clinics.
Is online therapy suitable for adolescents and teens?
Licensed therapists in Texas do work with teens by video, usually with parental consent for minors. Many young people find it less intimidating than an office. Lovon is not intended as care for minors and is not a substitute for a licensed clinician.
Does Texas Medicaid cover online therapy services?
Texas Medicaid covers telehealth counseling delivered by licensed mental health professionals. Ask your plan for its behavioral health network. Lovon is not a healthcare provider, does not bill insurance, and is not covered by any plan.
How do I check that a therapist is licensed in Texas?
Use the Texas Behavioral Health Executive Council license lookup, which covers psychologists, LPCs, LCSWs, and LMFTs. The license generally has to match the state you are physically in during a session, which is worth confirming before you book.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Jennifer
2 months ago
Lovon helped me process emotions I had been avoiding for a long time. It felt safe and structured.
Hannah
2 months ago
I learned how to express boundaries without guilt. That alone changed how safe I feel in my relationship.
William
2 months ago
I came in confused and emotionally drained. Lovon helped me clarify what I actually want instead of acting out of fear.
Sarah
1 day ago
I finally understood my emotional triggers. That alone reduced tension in my relationship significantly.
Daniel
1 month ago
I initially just needed someone to talk to. Over time, I realized I was learning how to regulate my emotions and express myself clearly.
Jennifer
2 months ago
Lovon helped me process emotions I had been avoiding for a long time. It felt safe and structured.
Hannah
2 months ago
I learned how to express boundaries without guilt. That alone changed how safe I feel in my relationship.
William
2 months ago
I came in confused and emotionally drained. Lovon helped me clarify what I actually want instead of acting out of fear.
Sarah
1 day ago
I finally understood my emotional triggers. That alone reduced tension in my relationship significantly.
Daniel
1 month ago
I initially just needed someone to talk to. Over time, I realized I was learning how to regulate my emotions and express myself clearly.





