Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
What is the difference between online therapy and an app like Lovon?
Online therapy means video or phone sessions with a licensed therapist who can assess and treat you. Lovon is an AI voice companion for mental health support with no licensed clinicians behind it. It cannot diagnose, treat or prescribe, and it is not a substitute for care from a licensed professional.
Does insurance cover online therapy in California?
Many California plans cover telehealth sessions with a licensed therapist, though co-pays and network rules vary a lot. Lovon is not a healthcare provider, does not bill insurance, and is not covered by any plan.
Can online therapy help with anxiety and panic attacks?
Anxiety disorders are among the most common reasons people start therapy, and a licensed therapist can work with you on them by video as well as in person. Whether that is the right route for you is a question for the therapist, not an app.
Is a support app private?
Lovon is not a healthcare provider, so the clinical confidentiality rules that bind licensed therapists do not apply to it. How your data is handled is set out in the privacy policy, which is worth reading before you start.
Can couples use online therapy together?
Many licensed therapists offer couples sessions by video in California. Lovon does not do couples work. It is an individual support app, though people do use it to think through relationship patterns and communication on their own.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
James
1 month ago
I started using Lovon during a serious relationship crisis. The therapist helped me understand my emotions and communicate without escalating. It played a real role in saving my relationship.
Matthew
1 month ago
Lovon helped me regain emotional balance during a very stressful period. I feel calmer and more grounded in my relationship.
Anthony
2 weeks ago
I came in emotionally exhausted. Over time, Lovon helped me rebuild clarity and confidence in my relationship.
Sarah
1 day ago
I finally understood my emotional triggers. That alone reduced tension in my relationship significantly.
Justin
3 weeks ago
The sessions helped me stop repeating the same mistakes in communication. I feel more intentional now.
James
1 month ago
I started using Lovon during a serious relationship crisis. The therapist helped me understand my emotions and communicate without escalating. It played a real role in saving my relationship.
Matthew
1 month ago
Lovon helped me regain emotional balance during a very stressful period. I feel calmer and more grounded in my relationship.
Anthony
2 weeks ago
I came in emotionally exhausted. Over time, Lovon helped me rebuild clarity and confidence in my relationship.
Sarah
1 day ago
I finally understood my emotional triggers. That alone reduced tension in my relationship significantly.
Justin
3 weeks ago
The sessions helped me stop repeating the same mistakes in communication. I feel more intentional now.





