Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
How does online therapy work compared to in-person sessions?
Online therapy sessions typically use secure video platforms where you meet with a licensed therapist virtually. Lovon operates differently as an AI-powered voice platform providing 24/7 emotional support using evidence-based therapeutic techniques, offering more flexibility than scheduled appointments with individual therapists.
Does insurance cover online therapy in California?
Many insurance plans do cover online therapy sessions with licensed therapists. However, Lovon is an AI emotional support platform, not licensed therapy, so it's typically not covered by insurance. At $49.99 monthly, many users find it more affordable than insurance co-pays.
Can online therapy help with anxiety and panic attacks?
Yes, online therapy can be highly effective for anxiety disorders. Studies show virtual counseling is as effective as in-person therapy for anxiety treatment. Lovon specifically offers immediate coping strategies for panic attacks and anxiety management tools available 24/7.
Is online therapy safe and confidential?
Licensed online therapy platforms must follow the same confidentiality standards as in-person therapy. Lovon uses bank-level encryption and secure servers to protect all conversations. However, always ensure any platform you choose meets privacy and security standards.
Can couples use online therapy together?
Many licensed therapists offer online couples counseling sessions. While Lovon doesn't provide couples therapy specifically, it can help individuals work through relationship issues and improve communication skills that benefit their partnerships.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Hannah
2 months ago
I learned how to express boundaries without guilt. That alone changed how safe I feel in my relationship.
Michael
1 month ago
Lovon helped me unpack years of frustration I never managed to talk through before. The guidance felt structured and practical, not just supportive words.
Amanda
1 month ago
Lovon helped me reconnect with my emotions instead of suppressing them. I feel more honest with myself and my partner.
Grace
1 month ago
Lovon helped me rebuild emotional clarity during a very confusing time.
Rachel
2 weeks ago
I stopped feeling constantly misunderstood. Lovon helped me articulate what I feel in a way my partner could hear.
Hannah
2 months ago
I learned how to express boundaries without guilt. That alone changed how safe I feel in my relationship.
Michael
1 month ago
Lovon helped me unpack years of frustration I never managed to talk through before. The guidance felt structured and practical, not just supportive words.
Amanda
1 month ago
Lovon helped me reconnect with my emotions instead of suppressing them. I feel more honest with myself and my partner.
Grace
1 month ago
Lovon helped me rebuild emotional clarity during a very confusing time.
Rachel
2 weeks ago
I stopped feeling constantly misunderstood. Lovon helped me articulate what I feel in a way my partner could hear.





