Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
How does online therapy work with just an internet connection and a device?
Online therapy requires only a stable internet connection and a device with a camera for video sessions. Most platforms, including Lovon, work on smartphones, tablets, or computers. You simply log in at your scheduled time or when you need support, and connect with your mental health professional through secure video or voice technology.
Is online therapy in Illinois covered by Medicare or Medicaid?
Many online therapy services accept Illinois Medicaid, though coverage varies by provider and service type. Traditional licensed therapists offering virtual counseling often accept the same insurance benefits as in-person therapy. Contact your insurance provider to determine if online therapy is covered under your specific plan.
How do I know if online therapy is right for me?
Online therapy works well for most mental health concerns including anxiety, depression, relationship issues, and trauma therapy. It's particularly effective for individuals who prefer privacy, have transportation challenges, or live in underserved areas. However, those requiring crisis intervention or medication management may need in-person care.
Can teens attend online therapy sessions in Illinois?
Yes, many online therapy platforms serve individuals of all ages, including adolescents. Parents typically need to provide consent for minors. Online sessions can be especially comfortable for teens who may feel more at ease discussing mental health concerns from their own space.
How much does online mental health therapy cost in Illinois?
Online therapy costs vary widely, from $40-100 per session for traditional licensed therapists to monthly subscription models like Lovon at $49.99. Many services accept insurance, and some offer sliding scale fees. Online options are typically more affordable than traditional in-person therapy.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Ashley
1 month ago
I stopped feeling constantly misunderstood. Lovon helped me express myself in a way my partner could actually hear.
Clara
1 month ago
Lovon helped me process emotions I had been avoiding for a long time. It felt structured and safe.
Kimberly
2 months ago
The therapist helped me understand my role in recurring conflicts. That awareness changed how I act.
Sophie
2 months ago
Lovon helped me rebuild emotional safety with my partner. I no longer feel like every conversation might explode.
Chris
1 month ago
When my emotions felt overwhelming, Lovon helped me pause and reflect. I now communicate instead of spiraling into anxiety.
Ashley
1 month ago
I stopped feeling constantly misunderstood. Lovon helped me express myself in a way my partner could actually hear.
Clara
1 month ago
Lovon helped me process emotions I had been avoiding for a long time. It felt structured and safe.
Kimberly
2 months ago
The therapist helped me understand my role in recurring conflicts. That awareness changed how I act.
Sophie
2 months ago
Lovon helped me rebuild emotional safety with my partner. I no longer feel like every conversation might explode.
Chris
1 month ago
When my emotions felt overwhelming, Lovon helped me pause and reflect. I now communicate instead of spiraling into anxiety.





