Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
What is the difference between online therapy and a support app?
Online therapy is regulated care delivered by a clinician licensed in your state, who can assess and treat you. A support app is software. Lovon is the second kind. It is not therapy, involves no licensed clinician, and does not diagnose, treat or prescribe.
How do I check that an online therapist is licensed in Illinois?
Use the Illinois Department of Financial and Professional Regulation license lookup, which covers clinical psychologists, licensed clinical social workers, and licensed clinical professional counselors. A clinician generally needs an Illinois license to treat you while you are in the state.
Is online therapy in Illinois covered by Medicare or Medicaid?
Many Illinois providers accept Medicaid for telehealth, though coverage varies by plan and service type. Contact your plan to confirm. Lovon is not a healthcare provider, does not bill insurance, and is not covered by any plan.
Can teens attend online therapy sessions in Illinois?
Licensed therapists in Illinois do work with adolescents by video, and parental consent is typically required for minors. Discuss the fit with the clinician at intake. Lovon is not intended as care for minors and is not a substitute for a licensed clinician.
How much does online therapy cost in Illinois?
Costs range widely, from roughly $40-100 a session with some telehealth providers to $100-200 an hour in private practice. Ask about sliding scale rates and superbills, and check community mental health centers and university training clinics for lower-cost licensed care.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Stephanie
2 months ago
The therapist helped me break a cycle of repeating the same arguments. Things feel lighter now.
Amanda
1 month ago
Lovon helped me reconnect with my emotions instead of suppressing them. I feel more honest with myself and my partner.
Ryan
2 days ago
The sessions helped me stop repeating the same mistakes. I feel more intentional in how I communicate.
Matthew
1 month ago
Lovon helped me regain emotional balance during a very stressful period. I feel calmer and more grounded in my relationship.
Justin
3 weeks ago
The sessions helped me stop repeating the same mistakes in communication. I feel more intentional now.
Stephanie
2 months ago
The therapist helped me break a cycle of repeating the same arguments. Things feel lighter now.
Amanda
1 month ago
Lovon helped me reconnect with my emotions instead of suppressing them. I feel more honest with myself and my partner.
Ryan
2 days ago
The sessions helped me stop repeating the same mistakes. I feel more intentional in how I communicate.
Matthew
1 month ago
Lovon helped me regain emotional balance during a very stressful period. I feel calmer and more grounded in my relationship.
Justin
3 weeks ago
The sessions helped me stop repeating the same mistakes in communication. I feel more intentional now.





