Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
How much does online therapy cost in Washington?
Telehealth sessions with a licensed therapist in Washington typically run $80-200. Ask each practice about sliding scale rates and superbills for out-of-network reimbursement, and check community behavioral health agencies, which see people regardless of ability to pay.
Does Washington state Medicaid cover online therapy sessions?
Apple Health, Washington's Medicaid program, covers many telehealth therapy services delivered by licensed practitioners, though coverage varies. Lovon is not a healthcare provider, does not bill insurance, and is not covered by any plan.
What is the difference between online therapy and an app like Lovon?
Online therapy means sessions with a licensed clinician who can assess and treat you. Lovon is an AI voice companion for mental health support with no licensed clinicians behind it. It cannot diagnose, treat or prescribe, and it is not a substitute for care from a licensed professional.
How does a voice-based support app work?
You speak naturally about what is going on and the app responds in real time, using conversation methods designed with PhD psychologists. It is support rather than treatment, so it does not assess you, form a diagnosis, or prescribe anything.
How do I check that a therapist is licensed in Washington?
Use the Washington State Department of Health provider credential search, which covers psychologists, licensed mental health counselors, clinical social workers, and marriage and family therapists. The license generally has to match the state you are physically in during a session.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Michael
1 month ago
Lovon helped me unpack years of frustration I never managed to talk through before. The guidance felt structured and practical, not just supportive words.
Laura
2 months ago
I stopped seeing every disagreement as a threat. That shift changed everything.
Sophie
2 months ago
Lovon helped me rebuild emotional safety with my partner. I no longer feel like every conversation might explode.
David
1 month ago
What surprised me was how consistent the progress felt. Each session built on the last one and I could clearly feel my emotional stability improving.
Samantha
2 months ago
Lovon helped me see my partner's point of view without ignoring my own needs. That balance was something I struggled with for years.
Michael
1 month ago
Lovon helped me unpack years of frustration I never managed to talk through before. The guidance felt structured and practical, not just supportive words.
Laura
2 months ago
I stopped seeing every disagreement as a threat. That shift changed everything.
Sophie
2 months ago
Lovon helped me rebuild emotional safety with my partner. I no longer feel like every conversation might explode.
David
1 month ago
What surprised me was how consistent the progress felt. Each session built on the last one and I could clearly feel my emotional stability improving.
Samantha
2 months ago
Lovon helped me see my partner's point of view without ignoring my own needs. That balance was something I struggled with for years.





