Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
What is the difference between online therapy and an app like Lovon?
Online therapy means video or phone sessions with a licensed therapist, who can assess and treat you. Lovon is an AI voice companion for mental health support with no licensed clinicians behind it. It does not diagnose, treat or prescribe, and it is not a substitute for care from a licensed professional.
Does Alabama Medicaid cover online therapy services?
Alabama Medicaid does provide some telehealth coverage, though availability varies by provider and service type. Lovon is not a healthcare provider, does not bill insurance, and is not covered by any plan.
How private is a support app like Lovon?
Lovon is not a healthcare provider. How your data is handled is set out in the privacy policy, which is worth reading before you start. Licensed therapists, by contrast, are bound by clinical confidentiality rules that do not apply to consumer apps.
Can I use online therapy if I travel or move within Alabama?
A licensed therapist is generally licensed by state, so moving within Alabama is usually fine while moving out of state may not be. Ask your therapist before you travel. Lovon is an app and has no such restriction, but it is also not therapy.
How much does online therapy cost compared to in-person sessions?
Online therapy in Alabama typically runs $40-100 per session against $100-200 for in-person work, and many therapists offer sliding scale rates if you ask. Community mental health centers and university training clinics are usually the lowest-cost licensed options.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Ryan
2 days ago
The sessions helped me stop repeating the same mistakes. I feel more intentional in how I communicate.
Jennifer
2 months ago
Lovon helped me process emotions I had been avoiding for a long time. It felt safe and structured.
Sarah
1 day ago
I finally understood my emotional triggers. That alone reduced tension in my relationship significantly.
Christopher
1 month ago
I didn't expect this level of depth from an AI therapist. Lovon helped me slow down my anxiety and think clearly during conflicts instead of reacting on impulse.
Joseph
2 months ago
The sessions gave me tools I could actually use in real conversations. It felt practical, not abstract.
Ryan
2 days ago
The sessions helped me stop repeating the same mistakes. I feel more intentional in how I communicate.
Jennifer
2 months ago
Lovon helped me process emotions I had been avoiding for a long time. It felt safe and structured.
Sarah
1 day ago
I finally understood my emotional triggers. That alone reduced tension in my relationship significantly.
Christopher
1 month ago
I didn't expect this level of depth from an AI therapist. Lovon helped me slow down my anxiety and think clearly during conflicts instead of reacting on impulse.
Joseph
2 months ago
The sessions gave me tools I could actually use in real conversations. It felt practical, not abstract.





