Frequently asked questions
Answers to some of the most common questions about how Lovon works and what it can (and can't) do.
What is the difference between online therapy and an app like Lovon?
Online therapy means sessions with a licensed clinician who can assess and treat you. Lovon is an AI voice companion for mental health support with no licensed clinicians behind it. It cannot diagnose, treat or prescribe, and it is not a substitute for care from a licensed professional.
Can I use online therapy if I live in rural Missouri?
Yes, provided the therapist holds a Missouri license and you have a reliable connection. Telehealth is especially useful in rural counties where there may be no practice within an hour's drive.
Does insurance cover online therapy in Missouri?
Many plans, including MO HealthNet coverage, pay for telehealth with licensed clinicians. Coverage varies, so ask your plan. Lovon is not a healthcare provider, does not bill insurance, and is not covered by any plan.
How do I check that a therapist is licensed in Missouri?
Use the Missouri Division of Professional Registration lookups, which cover psychologists, professional counselors, clinical social workers, and marriage and family therapists. The license generally has to match the state you are physically in during a session.
Is a support app private?
Lovon is not a healthcare provider, so the clinical confidentiality rules that bind licensed therapists do not apply to it. How your data is handled is set out in the privacy policy, which is worth reading before you start.
Resources & tools
Explore evidence-informed articles and free tools designed to support your mental health journey.
What our users say
See what our customers have to say about us
Clara
1 month ago
Lovon helped me process emotions I had been avoiding for a long time. It felt structured and safe.
Lauren
3 weeks ago
The sessions helped me understand why certain topics triggered me so much. Once I saw that, things became easier.
Christopher
1 month ago
I didn't expect this level of depth from an AI therapist. Lovon helped me slow down my anxiety and think clearly during conflicts instead of reacting on impulse.
James
1 month ago
I started using Lovon during a serious relationship crisis. The therapist helped me understand my emotions and communicate without escalating. It played a real role in saving my relationship.
Michael
1 month ago
Lovon helped me unpack years of frustration I never managed to talk through before. The guidance felt structured and practical, not just supportive words.
Clara
1 month ago
Lovon helped me process emotions I had been avoiding for a long time. It felt structured and safe.
Lauren
3 weeks ago
The sessions helped me understand why certain topics triggered me so much. Once I saw that, things became easier.
Christopher
1 month ago
I didn't expect this level of depth from an AI therapist. Lovon helped me slow down my anxiety and think clearly during conflicts instead of reacting on impulse.
James
1 month ago
I started using Lovon during a serious relationship crisis. The therapist helped me understand my emotions and communicate without escalating. It played a real role in saving my relationship.
Michael
1 month ago
Lovon helped me unpack years of frustration I never managed to talk through before. The guidance felt structured and practical, not just supportive words.





